FAQ
Frequently asked questions.
Shipping, payments, timelines, privacy and what happens after you hit send. No assumptions, no filler.
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What you can count on
A person reads it
Enquiries are read by the people doing the work, usually within one business day. You always get a reference number.
Nothing charged until you agree
Scope, timing and price are confirmed in writing first. You can walk away at that point with no cost.
Freight quoted, never guessed
Packed and posted from Bundaberg. Shipping is confirmed by email after your order and approved by you before it is charged.
Card details stay with Square
Payments are processed by Square in a secure form. We never see or store your card number.
Your details stay yours
We use your information to quote and deliver the work. No data selling, no marketing lists you did not ask for.
Bundaberg based
Made in Queensland by a small team you can actually call on 0422 355 647.
Still unsure? Read the full FAQ or call 0422 355 647.
Your privacy on this page. We count anonymous steps such as page views and checkout starts so we can fix what confuses people. Measurement stays off until you choose to allow it. Nothing here is used for advertising. or read the privacy policy.